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Client TestimonialsWe believe the proof of the pudding is in the eating. Here is a taste of what our customers thought:

“It was a good concise valuation, had great communication, and quick service.”
– Chresten Bjarnesen – 18 December 2024

“I’m more than happy with the service. It was on short notice, and I received valuation with a couple of days.”
– Rodney Sudfelt – 28 November 2024

“Very happy with the simplicity of the online application, which was followed up promptly by a site visit and a report provided within the timeframe given.”
– Russell Eliason – 28 November 2024

“Once again, excellent service from AV. Thank you.”
– Neil Kirton – 27 November 2024

“I’m very happy from your service, easy and friendly deal, fair value report. Would like to contact in future.”
– Jasmel Munjal – 16 November 2024

“Great, friendly team and fast service. Highly recommend them.”
– Mark Hohneck – 12 November 2024

“Very happy with the service provided on all levels. Easy to deal with and a very comprehensive report was sent you. Thank you. Definitely recommend.”
– Jo Franklin – 26 August 2024

“Thank you for your work with us. It was invaluable in supporting our decision-making process around our building purchase. You were careful in explaining the valuation and clear about the contributing factors to the final results. We have been able to confidently proceed with the purchase of the property with peace of mind.”
– Warren Heke – 26 August 2024

“Good Service, good price, good communication. Thanks a lot.”
– Graeme Giles – 26 August 2024

“Thank you so much guys. I’m very impressed with the lengths you’ve gone to and the attention to detail.”
– Simon Moore – 27 July 2024

“Very fast service and thorough report.”
– Lisa Roben – 14 May 2024

“Really please with speed of service and flexibility on fitting us in at short notice. Thanks.”
– Leigh Marsh – 01 May 2024

“Thank you Rob. We were very pleased with the valuation that you and Laura did for us. We would happily recommend your services and call upon you again if required.”
– Mike and Bev Coghill – 13 March 2024

“Great communication and responded to my needs in a timely manner. Report turnaround time was excellent and pricing reasonable. Thank you for prompt performance on this Rob.”
– Rob Gould – 26 February 2024

“Fast efficient service with clear professional report thanks.”
– Austen Griffiths – 13 February 2024

“Turned up when they said they would and delivered valuation before expected. Very detailed.”
– Body Corporate – 12 February 2024

“Everything was fantastic. Rob was very good at keeping in communication with me fast and efficient, thank you. I would use Rob and co again, thanks.”
– Mark Bradley – 10 January 2024

“A prompt response to an urgent request. Much appreciated.”
– Craig Nisbet – 30 November 2023

“Thanks Rob, we appreciated the quick response to our query and your support with dealing with the insurers. Much appreciated!”
– Lara Truman – 27 November 2023

“The whole process was seamless and communication was great and efficient. Exceptional service overall.”
– Gemma Smith – 27 November 2023

“Rob was fantastic – friendly professional approach and made himself available to my wife and I when we needed his services. Would thoroughly recommend.”
– Dr Juber Hafiji – 27 November 2023

“Rob was fast and reliable, we needed a valuation asap and that’s what we got. Lovely to speak to and would highly recommend.”
– Julue Hunter – 27 November 2023

“Fantastic quick response and very reasonably priced. I would highly recommend.”
– Anita Apatu – 26 October 2023

“Added Valuation provided an excellent service for my pre-purchase valuation report. Rob was very responsive to my questions and he provided insightful comments about the property and the market in general. I highly recommend Added Valuation to people who need professional valuation services”
– Peilin Li – 25 October 2023

“Very professional and well priced”
– Sharon Shannon – 11 September 2023

“Very prompt efficient service, well composed report with good detail. Great people to deal with, value for money, thank you”
– Stuart and Barbara McKenzie – 11 September 2023

“Good communication, very professional but also friendly. Good Value”
– Andrew Coleman – 27 July 2023

“Thank you for a good job done with very little notice – thank you”
– Graham Taylor – 25 July 2023

“This is the second time we have use the services of Added Valuation. Both times have been a smooth process and informative. Given the small speed bump we had in the new valuation process the phone call from Rob to explain what was needed in order for the progress payment to move forward was much appreciated. It all come together. I thought the service was great quick turn around and prompt. From me and my whanau thank you all”
– James (Ewing) Taylor – 23 June 2023

“Great service as always. Thank you very much”
– Mark and Sonia Stewart – 26 April 2023

“Prompt service and timely advice. The provided valuation was accelerated timewise when asked given circumstances.”
– Bruce Jenks – 26 April 2023

“Added Valuation were very easy to deal with right from the beginning. Booking an appointment was very quick. When they came to do the valuation they were very professional and friendly. The report was with us in about a week and we were very happy with it.”
– Delwyn Gouldsbrough – 11 April 2023

“Your prompt service and expertise were very much appreciated, as was your excellent valuation report”
– Myles Girvan – 11 April 2023

“Very professional, punctual and discrete.”
– Damian Fischer – 09 January 2023

“Professional service, integrity and communication at all times.”
– Demetrius Potangaroa – 09 January 2023

“Great valuation. Lots of detail and information around the result.”
– Heidi Tyler – 09 January 2023

“Added Valuation were efficient and professional at every level and kept us informed of steps”
– Margaret Wirepa – 14 December 2022

“Very professional work and accomplished in a timely manner”
– Joel Shoaf – 09 December 2022

“Prompt and efficient service provided, very satisfied client”
– Yvonne Moorcock – 28 November 2022

“Prompt and efficient service provided, very satisfied client. Highly recommend.”
– Peter Tuohy – 25 November 2022

“The service was very efficient and very informative.”
– Alan Lockyer – 3 November 2022

“Great service, too cheap for what we received.”
– Gavin Streeter – 11 July 2022

“I have used Added Valuation on 3 occasions now, and they have always been prompt and reliable.”
– Ross Pratt – 10 June 2022

“Prompt service at a reasonable cost. Very happy.”
– Howard Tisdall – 10 June 2022

“Thank you for the prompt service, great communication and very thorough report.”
– Janeen O’Sullivan – 14 April 2022

“We were very happy with your service and quick response and have no hesitation on referring you to others. I have already shared with my sister.”
– Wendy Hedley – 31 March 2022

“Swift, efficient and professional service.  Really appreciated the timeliness of the attendance and follow up report. I would be happy to recommend you to others.”
– Anonymous – 22 March 2022

“Honest feed back is the turnaround time was great, report easy to read, request for data minimal, all together a most satisfactory assignment”
– Ewan Gardiner – 16 March 2022

“Very happy with the quality and speed of service, much appreciated and will use again”
– Louis Booth – 10 March 2022

“Very happy to recommend and continue to use your outfit in the future. Excellent service. Well done.”
– Mukesh Bhula – 16 February 2022

“The valuation work undertaken for me was completed through the Xmas & New Years period which was much appreciated. The timing of the report release was perfect and assisted in a funding line addition I was completing.The valuation was well thought out and sat within the value that I assumed. I would certainly use your Company again.”
– James Lee – 25 January 2022

“The only thing I think I can really comment on was the timeliness of providing the valuation report, as you managed to turn it around within only a couple of days, keeping in mind it was the last week before Christmas break. So that was very much appreciated.The report itself was clear and easy to read.”
– Matthew Sproull – 13 January 2022

“Great service and excellent product that has been most helpful.”
– Grant Tregurtha – 13 January 2022

“Thanks, I’m happy to say that we were very satisfied with the service that you and your team provided. We had struggled to find valuers who were able to respond to the demands of the market in terms of timeframe for delivering a valuation as part of our required condition for an offer on a house. As we were lending through a private institution we didn’t have the bank process of randomly selecting approved valuers to work within, so it was a relief to find your company not only available but also an authorised valuer as well.

The report that we received was easy to follow and I appreciated the depth of comparisons with other recent sales in the area of similar properties. It made for fascinating reading too as we had put in some offers on some of those properties in the comparison list! We felt confident reading through the report that it was thorough and it certainly passed the requirements of our lender, Anglican Financial Care, without concern.

Thank you for being able to work with us to secure a valuation within a tight timeframe. It meant that we could proceed with the offer and as a result we secured the property. We take ownership next week on 19/1 and are looking forward to moving and settling into our new home.

I’ll be sure to recommend you and your team to friends who are looking to sell and buy too.”
– Andrew Hedge – 10 January 2022

“Service and timeliness was great. Very happy with Service provided.”
– Angela Hill – 10 January 2022

“Thank you again for your efficient service a day before Xmas last year.  It was a tedious time and ticking boxes to complete all tasks before everyone left to go on holiday, that you were able to squeeze me in before then.  The report I received from you was very professional and user friendly.”
– Jesamine Te Huia – 10 January 2022

“Thanks for the valuation of our property, we will be happy to recommend your services to anyone in the future.”
– James Watt – 9 November 2021

“Pleased with the service provided right from prompt response on the valuation request and great presentation on the report which itself was also produced quickly. Top service and I would use again.”
– Russel Brokenshire – 27 October 2021

“Thank you for the valuation. We have used Added Valuation a few times over the past 5-6 years and you have always been really easy to deal with.”
– Rebecca Premadasa – 26 October 2021

“Big thanks for awesome prompt service. From ordering,valuating,communicating and responding all the way until Report was received. Overall happy with the outcome and look forward to doing business with you in the future.”
– Henry Heather – 11 October 2021

“Very happy with all aspects of your service. Initial response to our request was positive, the valuation was completed in a very short time frame and delivered promptly. Contact with us regarding some questions on the build was professional and we were very happy with final report.”
– Morag Hill – 27 July 2021

“Thank you for a smooth, fast service, Barry is good to deal with.”
– Tom Brummer – 3 June 2021

“The service provided and the prompt report was first class. Also, you answered our subsequent queries to our satisfaction. Thanks again for your professional service.”
– Kelvin – 18 May 2021

“Just got the report! I jumped up and down and clapped in my lounge out of pure joy. Can’t thank you enough for getting this through so quickly. This will officially seal the deal on our loan in time and we couldn’t have done it without your help.”
– Jessica Metzler – 23 March 2021

“Thanks Rob. Certainly will recommend you guys. Professional, quick and easy to deal with.”
– Doug Hamlin – 19 February 2021

“We will happily recommend your company to anyone we know who is looking for similar services. And would definitely come back to you if we are in need of valuations going forward.”
– Stephen Orchard – 16 December 2020

“Thank you so much for your great service. A detailed valuation which is much appreciated. I was really impressed with your service so would highly recommend.”
– Linda Savage – 09 July 2020

“Thanks very much for this comprehensive report Rob – the number is about what we expected but it’s great to have it confirmed through a robust appraisal. My mother says you’re a very pleasant fellow. Thanks for the excellent & responsive service!”
– Roger Lins – 12 March 2020

We would recommend Rob and his team to anyone looking to get a property valuation. Brilliant service with fantastic communication. We had two separate valuations carried out a week apart, and were very impressed with how smoothly the process was carried out.”
– Dean and Julie Chamberlain – 17 December 2019

“I found working with Added Valuation to be well organised and professional, every concern I had was met with prompt action. Even with a few bumps things were sorted out quickly and all communication was prompt.”
– Annette Gramiak – 05 November 2019

“Definitely [use Added Valuation again]! You were friendly prompt and helpful. Thanks heaps!”
– Leanna Karena – 04 June 2019

“Great communication, effective and on time. Would recommend.”
– Julia Foote – 29 May 2019

“Hi Rob Very happy to confirm that John has continued to do an excellent job. I look forward to continuing to work with him over the remainder of the year.”
– Jeff Farrell – 30 April 2019

“Hi Rob Your report was so detailed.  Best I have ever seen. I will be recommending you to people from now on, you done an amazing job at such short notice. Really appreciate what you’ve done and wish you all the best.”
– Shaun Pullman – 26 April 2019

“I am happy with your efficiency and friendly service and look forward to continue our relationship.”
– Tom Brummer – 28 February 2019

“We are more than happy with your prompt service and the excellent, very thorough report.”
– Jenifer Jane – 9 January 2019

“It’s always a pleasure using your business. I have found you to be honest, reliable and professional during our meetings and happy to explain how things work if need be.”
– Kate Archer – 7 January 2019

“Very thorough, personable valuer(s). Reports provided promptly; good depth of information. Would definitely use your services again.”
– Nancy Barlow – 17 December 2018

“Once again Rob and the team at Added Valuation have provided an excellent service. They made it so easy to manage, liaising with property managers and working around tenants, then delivering their reports very quickly.”
Lynlie Clapperton – 13 December 2018

“We were very pleased with the service we received from Added Valuation in our recent request for an insurance valuation. Staff arrived on time and performed the task in a professional manner. The promised documentation arrived when we were told it would. We would not hesitate to use Added Valuation again in the future.”
– Debbie Hooper – 28 September 2018

“Firstly we appreciated the early response to our request for a full valuation on our Taradale residential property.  Rachael’s pleasant and unobtrusive manner in inspecting our home and providing such a detailed report was very satisfying.  We were also delighted in her offer to assist in preparation of our marketing material as we were conducting a Private Sale.  Added Valuation’s informative web site also provides a wealth of property related information.  The sale activity is continuing with comments to date from a good level of enquirers indicating their pricing supports your advices.  We have no hesitation in recommending your services to others. Thank you.”
– Rod and Pat Carson – 28 August 2018

“Thanks for a very quick and professional job. I am happy to recommend your firm at any time.”
– Bob Hitchcock – 22 August 2018

“I was very impressed with the service I received, your timeliness, prompt comprehensive report and communication I could not fault. I would have no hesitation in recommending your services, and will be contacting you again if I need a Valuer in the future.”
– Jean Byford – 3 August 2018

“Thanks Rob, Rachael and Added Valuation for your outstanding service and professionalism. The report was delivered on time and invoice as promised (no extra charges). I would definitely recommend you to friends and colleagues. Thanks again for making the process very quick and easy, I really did appreciate that.

Gracias Rob, Rachel y a Added Valuation por su invalorable servicio y profesionalismo. El reporte fue recibido en fecha y sin sorpresas en el recibo de pago. Definitivamente recomendaria el servicio a mis amigos y colegas si lo necesitaran. Muchas gracias otra vez por hacer este proceso rapido y facil para nosotros. Realmente apreciamos su trabajo.”
– Gabriela Isolabella – 20 July 2018

“We were very happy in the dealings we had with Added Valuation, along with the professionlism of the staff whom we dealt and the documentation which you provide for us, well within the time frame you initially gave. Your fees and charges were fair and reasonable as quoted at the time we contacted you, which in this case suited our needs.
We would definatley use Added Valuation again and recommend you to others.”
– Warren Orme – 18 February 2018

“I highly recommend Added Valuation to all whom are seeking a valuation of property. I recently needed a short notice insurance valuation and this firm was able to deliver a very elaborate simplified report for me required in a two day time frame. We are very pleased with the results and it was very reasonably cost affordable.”
– Elizabeth Lauina – 15 February 2018

“I was extremely happy with the service and the quick turn around on receiving the valuation and responding to my queries afterwards was amazing.”
– Karen Seamer – 27 November 2017

“Added Valuation provided us with an expert, professional, comprehensive and trusted insurance valuation of our most valuable asset, our home, delivered within the required time frame – and at a very reasonable price. Added Valuation obviously has an excellent relationship both with our insurance broker and insurers so that their valuation is clearly accepted and in the event of a major claim we are confident we will have no problems because of the very detailed and extensive documentation of the report.”
– Ron Scobie – 10 October 2017

“Thank you very much for your report, it was timely of a good quality and made my decision in purchasing our new home so much easier. It really felt as if Added Valuation had our best interest at heart.”
– Lynette Brunt – 13 September 2017

“I don’t know where to start – all I can say is that the service, report quality, professionalism, timeliness, absolutely everything exceeded my expectations. I couldn’t recommend your firm highly enough and I will be sure I pass your details on for anyone that requires your service. Again, thank you so much for helping me out on my property.”
– Corinne Aitchison – 13 September 2017

“I would like to comment on the fast, efficient & friendly service I have received overall. At such short notice, I really appreciated the effort made to meet my requirements & then to later exceed my expectations. I found the reports to be very thorough with correct & relevant information. I was actually available to meet with Louise at the Wairoa property & must comment on her punctual, professional & friendly service. She even completed the report & sent it through ahead of the due date which helped me tremendously with my tight schedule. Although I didn’t get to meet you in person Rob, from the day I made first contact till the day I paid the last invoice, your direct communication via email has made our business an easy & pleasurable experience. I thank you for your help & wish you & your team an enjoyable & rewarding year.”
– Cazna Henry – 21 August 2017

“Many thanks again for the valuation you did a week or two ago for Waghorne Street. We thought the house was great and just what we were looking for. Your valuation was well below what the real estate agent thought the house was worth. We did put an offer in at $825,000 and were rebuffed. I was uneasy with the situation as I felt that the agent was sifting for an out of town buyer to spend over the odds. I was not even fully sure that the house was really for sale……. just waiting to see if someone would fall for it…….. After some reflection we feel – like you – that the house is not worth any more. Thanks again for your time and hard work. We felt that your report was very professional and I was appreciative with your verbal synopsis of your finding on the Friday night. We will no doubt be in touch again.”
– Tim Amess – 3 August 2017

“Louise did a good job on this report – timely, plenty of back up evidential info and a reasonable price – also Louise is pleasant to deal with – happy to retain Added Valuation for future requirements which will undoubtedly arise.”
– Don Campbell – 12 July 2017

“Louise was excellent to deal with. First time buyer, super stressed and no idea what I was doing. She was so helpful and made me feel much more confident about our decision to buy the house. I would recommend her to anyone and would use her again.”
– Dez grant – 28 June 2017

“Exceptional service, prompt delivery… couldn’t have asked for more!”
– Reuben Wilson – 08 June 2017

“If you are looking for feedback on ways to improve I don’t have any! In summary, you were highly responsive to my initial request (within an hour), Louise turned up at the date and time we had arranged (you don’t always get that in the country in our experience), she was professional and terrific to engage with, her electronic report was back with us before we went to Rarotonga and I could make the necessary changes to our insurance cover based on this information. The report in soft and then hard copy was excellent and the follow up has been beyond what I would have expected. The price for your service was very fair. I would absolutely recommend your business to anyone requiring this service.”
– Hayley Anderson – 27 May 2017

“Rob always does a great job, and when needed, has gone out of his way to ensure valuations and reports are completed in a timely way. I have always found him very easy to work with, and his work is always of an excellent standard. I have no hesitation in highly recommending Rob and his team at Added Valuation.”
– Lynlie Stairmand – 11 May 2017

“I would say that the service we have received has been excellent. Timely, relevant and valuable! I have recommended you to several of our friends and family, passing on your business details. We will continue to use your services in the future.”
– Sonya Lyndon – 12 April 2017

“We were extremely happy that you were able to help us out at such short notice and that the report contained all the information we requested. Thanks again for being able to provide the report for us.”
– Hayley Tottenham – 6 April 2017

“Thank you for your expert service and appraisal of the Clive property belonging to my elderly and frail uncle. I have waited to reply to this appraisal until we had a sale of the property and we have done that. Your appraisal was our guidance in accepting the offer on the property and this took the stress out of worrying about what we would accept in offers. So thank you from us and we will gladly recommend your business to others.”
– Wendy Rich – 09 March 2017

“Thank you, we were very happy with the service provided. Louise was punctual, professional and informative. The time frame of the report was made clear to us and then Louise phoned us with the valued price before she sent the report (earlier than expected) which was very well received. The report was of a high quality and it was convenient to have a hard copy as well as an e-mailed copy which was then easy to forward on.”
– Leigh and Luke Henderson – 03 March 2017

“I did appreciate your service. It was very quick on such short notice considering the busy workload everyone has after Christmas. This helped with the process of selling the flat a lot easier. The report was very thorough and presentation was excellent.”
– Vickie Clark – 03 March 2017

Being our first home purchase in NZ, the task of providing all the information to satisfy our contract requirements within the given time frame seemed fairly daunting at the time. I am however very happy to say that with the help of people like Added Valuation and the professional manner and amazing turn around time within which the process was completed, we will definitely be very happy to recommend you to other buyers. The entire process from the initial communication up to receiving the well presented and professional valuation document was fantastic. We would like to thank you and everybody at Added Valuation for assisting us in this endeavor and making it such a pleasant experience.”
– Henry & Henriette Jacobs  – 29 November 2016

“Thanks again so much for your very prompt service. Well exceeded my expectations. The report is very thorough and reads well and includes all relevant data including something I have not seen before, the property value for insurance purposes. The professionalism from the company has been impeccable and I would definitely recommend you to friends and colleges needing a property valuation in the future. Thanks again for making the process so quick and easy! A total pleasure to work with the company..”
– Rebecca Dalton  – 22 August 2016

“We needed a valuation on a rental property a few years ago and engaged the services of Rob at Added Valuation. I found him to be very prompt and informative with the valuation report that he provided us. When we recently required another valuation on a property I did not hesitate to engage their services again. Once again the service was very professional. I would not hesitate to recommend Added Valuation to other people requiring this service.”
– Glen Fraser  – 10 August 2016

“I found your valuation report to be very informative. I did like the Risk Analysis as part of the conclusion.  It must be hard to value properties in this current market where “pie in the sky” appraisals by Real Estate Agents probably make life difficult for Valuers and raise peoples expectations. I myself found your valuation report to be “spot on” as to where I thought the value was, without having a Real Estate Agent get involved and cloud the issue.  Another point about dealing with you as opposed to  dealing with Valuers in Auckland is the fact that I did not have to pay for the valuation report before I could see it. Something to do with the demography here in the Hawkes Bay, I suspect.  The service was prompt and the invoice very reasonable.”
– Murray Newbold  – 06 July 2016

“We are extremely satisfied with the service I received from Added Valuation on behalf of the Clive Property Investment valuation for insurance purposes.   A very quick response to my request.  Very professional.”
– Bob Hitchcock  – 06 July 2016

“The service was great and the Report was delivered quicker than I had expected. The Report is very professional and clearly indicates the various ways that you worked through the process of arriving at a final value for the property. Thanks again for your service.”
– Kevin Longman  – 21 June 2016

“Thanks to Rob and Added Valuation for an amazing job done. An urgent Valuation was completed as promised and in my inbox before 9.00am the very next day.  Due to urgency of the timeframe required we cant thank Rob enough for doing this for us at such short notice!  As a result we got our lovely new home and are very much looking forward to moving in.  I would not hesitate to recommend Added Valuation to anybody for both residential and commercial purposes.”
Julie Smith  – 20 June 2016

“The service from your company was A1 – professional and in a timely manner.  My brother works within the housing industry in Wellington and was very impressed with the valuation provided.  I will definately be promoting your company for anyone requiring a property valuation.”
Julie Pritchard  – 31 May 2016

“Totally 100% pleased with your service, more than I needed and very professional. You are very approachable which I value very much. I was not sure who to contact after having had a very good relationship with Terry, I had talked to others but I will certainly contact you in future as need arises, and will be recommending you.”
– Tom Brummer  – 20 May 2016

“We found your service to be excellent. We were impressed with the promptness in which you were able to provide our valuation and the way in which you carried it out. Communication has been clear and concise,  we also felt that you went the extra mile with what you provided. We would have no hesitation in recommending you and/or the services of Added Valuation to anyone.”
– Mark Tearle  – 16 May 2016

“We are very happy with all aspects of our experience with Added Valuation timing was excellent and the report layout and methodology second to none.  Many thanks to Rob and the Team.”
– Bruce Keatley  – 16 May 2016

“Right from the first point of contact, everything has gone to place as organised. Meeting was punctual, professional and with excellent communications. Follow-up done in time specified and clear documentation soon after that. In all, a nice friendly environment to be within.”
– Warren Champion  – 16 May 2016

“Very happy with the prompt, professional service provided.   Would certainly recommend your services to  others.”
– Gwen Brocklehurst – 16 May 2016

“Hi Louise, Success! Going unconditional today. Thanks for your great service – will be in touch next time we’re looking.”
– Kent Hutchins – 6 May 2016

“I cannot speak highly enough of your professionalism. You have always delivered as promised and I have been most impressed with your consistently thorough assessments and high quality reporting.  We had QV through today – three weeks after they promised to turn up, and they were only there for 20 minutes. You are definitely a leader in your field of expertise and I will continue to recommend your services to everyone I know.”
– Amelia Dobbin – 05 April 2016

“Everything was great. Good service, timely report! the information you provided was especially helpful in our decision making regarding the future rental or sale of our property. I would not hesitate to recommend you.”
– Anon – 16 March 2016

“could not have asked for better service and as a result the sale went through smoothly.”
– Don Price – 16 March 2016

“The Valuation carried out by Terry Rawcliffe  on the property I was looking at  and eventually purchased was of the highest quality and was produced in a very short time frame,  from my personal point of view it was a job very well down.  Thanks once again for your help on this valuation.”
– Bill Brown – 16 March 2016

“I used added valuation for the second time for a valuation.  From the moment I contacted Rob, I received very prompt, professional service that I really can not fault.  My emails and phone calls were answered promptly and everything was explained so I understood.  When Rob came to my home, he was very respectful, and explained the process before starting. He was happy to discuss questions I had and gave helpful advice. Rob sent a very detailed and professional report to me and the bank via email and also by post.  I did put a little time pressure on Rob and he delivered, outstanding service.  I would use Rob and Added Valuation in a heart if I needed the service again, and highly recommend Rob to anyone.”
– Tracy Baxter – 22 February 2016 

“I can advise that I was very pleased with the services provided.  The response to my initial enquiry to Terry Rawcliffe for our latest property valuation was both prompt and professional and indeed is consistent with what I have come to expect from the previous work which Terry has completed for us since 2011 when we first purchased our section at Outlook Terrace.  The quality of the valuation report was of a very high standard being both clear and well set out to meet all of our expectations for such a report. This assisted us greatly with the sale and purchase of our property.  The whole process was completed in a very timely manner with good lines of communication from Terry.  We were really pleased that Terry could meet our timelines from beginning to end and this was much appreciated particularly given that this took place in December leading up to the Christmas New Year holiday period.   I would have no hesitation in again using the services of Rawcliffe & Co and Added Valuation in the future, and in also recommending such to our  friends and colleagues.”
– Gary Lockyer – 13 January 2016

“I was very happy with the quality and comprehensiveness of the report you did.  Having experienced other valuers at work I appreciated the quiet concentration and speed with which the valuation was carried out.  Thank you for a job well done.”
– David Low – 16 December 2015

“Thank you very much for your service, it was great for the valuation to be e-mailed and posted. It was good to have a couple of days to pay for it after it was released too. I will definitely recommended to others.”
– Michael Sherratt  – 9 November 2015

“I thought your service was excellent.  You produced a very professional report in a very timely manner and your level of communication was outstanding. (Easy to get hold of on the phone and by email).  I would definitely recommend you to friends and use your services again myself.”
– Carly Mahon – 9 November 2015

“I was very satisfied with the level of service, communication and professionalism show by the Added Valuation team recently, and understand why you are one of the preferred agents for the financial sector in particular. I appreciated the thorough investigation into our present and proposed property alterations, and would certainly recommend you to others if asked.  Great working with you, thanks again.”
– Matt Hacking – 6 November 2015

“Your detailed report, insight and fast response time in a very competitive market was very much appreciated.  This is the second time we have used your company and would not go anywhere else’s.  Thanks again for the great communication leading up to our purchase.”
– Mark Poppelwell – 5 October 2015

“In my opinion your:

  • report quality is excellent
  • your professionalism was excellent
  • timeliness was as promised
  • communication prompt and straight forward
  • valuation process was excellent.

I was particularly impressed by your friendliness and the time you took to give us advice.  Thank you and we will be recommending Added Valuation to others.”
– Jennifer Matthys – 9 September 2015

“Your service is much appreciated and I will certainly use your company again. I will also recommend you to anyone interested in any valuation of property.”
– Brian Young  J.P. – 24 August 2015

“Added Valuation was referred to us by our bank lender and despite the short notice and the time frame we had to complete the valuation the job was done. Purchasing our first home we were like fish out of water but Rob simplified and explained the whole process over the phone – it was that simple. I would like to thank Rob for acting in a fast, professional and efficient manner supplying us with a report that complied to our bank lenders conditions. I will highly recommend Added Valuation to anyone purchasing a property.”
– The Ave Family – 5 August 2015

“I was very pleased with your service. The first time I have had a valuation done. Your company was the first I contacted from Googleing, I spoke to two others and chose you on your clear explanation of the process and price competitive too. I will use your services again if required and recommend you as a good choice.”
– Hamish Scott – 30 July 2015

“I think it was very easy to work with you to get my valuation done. One call and an email and there it was.  A week later and the hard copy was in my mail box. Was also very happy with the price I was charged for a re-evaluation as I thought it would cost a lot more, very affordable. It was so good to be able to access this service through email, which made it easier as I work full time.  Thanks for your help Rob, will definitely recommend you to others.”
– Jaimee Edwards – 8 July 2015

“I was very impressed with your very prompt service and professionalism . The report was also emailed to me very promptly. I will be recommending you to others. Thank you.”
– Sandra Hammond – 6 July 2015

“Thanks very much for the thorough valuation report, it is certainly one of the more professional ones I have seen. We heard about you through a contact I was talking to, and their recommendation was spot on.  Once again thank you very much for your assistance.”
– Mark Pugh – 5 May 2015

“I was very impressed with the brilliant service – providing a valuation which was well presented and easy to read, and exceedingly quick.  Thank you.”
– Karen Wilson – 23 February 2015

“Lee-Anne and I were very impressed with your prompt service and how professional the valuation report was. The report was very well constructed and in depth. We have recommended your services to a family member as they will be needing some valuation advice in the near future.”
– Craig Douglas – 20 February 2015

“Thank you for your responsive service.   I found you very accessible, professional and extremely quick!  I have now secured a mortgage and the bank couldn’t say enough positive things about you and the report.”
– Candace Sheffield – 28 January 2015

“I was very impressed at the turnaround time for the report. I found the report detailed and easy to follow, also helpful to compare with other sales in the area. I would certainly come back for return business.”
– Nick Picone – 19 January 2015

“Thanks for your prompt and quality service. It has been great to deal with a company that is professional and communicated clearly with us throughout the process.”
– David Tilyard – 03 July 2014

“Once I briefed Rob on what we needed and why we needed it, he gave us a report within days of that brief. The report encompassed everything we required and was the catalyst that enabled us to have our GV reviewed and increased, with a view to being able to sell the property for a more realistic value than what the old GV suggested, and at the same time obtaining a professional looking report we could show to potential buyers. Very time efficient and value for money service.”
– Debbie Gordine – 11 June 2014

“Yes we were very happy with the service you provided. The report was detailed and easy to follow through and understand. You delivered when you said you would and were value for money. I would have no hesitation recommending Added Valuation to anyone I know requiring a valuation service.”
– Kevin Hinton – 05 June 2014

“Your report quality was more than I had expected and we were very happy with valuation presentation. The content from my point of view left no stone unturned and was quite surprised about some detail you supplied above what I had asked for or expected. Professionalism was excellent and also thank you for completing the Valuation in the time constraints at the time. For us we were very happy with the cost of both valuations (market valuation and insurance valuation) given the time pressure we asked of your services. Communication was also excellent and if there was anything I would say your communication was more than required, certainly from our point of view. Although this was confirmation of property size, age etc I guess it was prudent on your part to confirm your facts, so it’s hardly a complaint. I’d recommend your services Rob and keep on doing what you’re doing as you supply a very good service.”
– Bill Lamb – 23 May 2014

“Enoka and I were very happy with the service you provided from the time the appointment was made through The Co-operative Bank Hastings (Anecia), to the final report which again gave a more in-depth and accurate assessment of our property for the purpose of insuring it. I am pleased to say we have changed Insurance companies and know from this report we can be confident in any decisions we may make in the future. Once again thank you for a professional service.”
– Mary Waitoa – 14 April 2014

“I chose your business as your advertisement stood out as professional and your work was every bit that. You were easy to talk with and delivered the property valuation on time. A very professional hard copy to my current address also emailed copies to the bank and my lawyer. In fact your communication enabled me to make the right decision in regards to the property I am purchasing.”
– Michelle Eaton – 10 April 2014

“We are pleased to say we were very delighted with your report, the professional way you went about it and the speed with which you delivered the very professional report. We also like the attention you gave to our request for some minor alterations and additions to your room-by-room descriptions and for an extra hard copy of the report. One Insurance Broker we were asking for a quotation was pleased we had your report as she said your reports are the best in the business and she always directs her clients to you.”
– Nola and David Bassett – 8 April 2014

“It is not always easy to give good honest feedback on a product that you only come into contact occasionally. However you did impress both Wendy and myself with your efficient handling of our valuations. The information you sent to us was concise and easy to understand and very well presented and any parts we did not understand was quickly explained by you. You will of course do any further valuations for us and we would recommend your services readily to any and every one. Thank you.”
– Ross and Wendy Talbot – 20 March 2014

“Anne and I were most impressed with every phase of engagement with Added Valuation. The response was prompt, efficient and focused as was the written report. We commend you for your professionalism and would certainly recommend your company to others seeking Valuation services.”
– Anne and Vaughn – 6 February 2014

“Nothing but good feedback for your business, from the time we spoke (very professional) communication great and had the fully detailed report back within a few days. Really easy to deal with. Thank you again.”
– John Tait – 4 February 2014

“Robert completed a property valuation at very short notice and at a reasonable cost. The valuation was of very high quality. The valuation was very valuable and enabled us to raise our sale price by a good margin”
– Eric Borrie – 20 January 2014

“Thank you very much for your very detailed and professional report. We are pleased that we made the decision to do this and see it as a security for us should anything happen to the property. In 2004 our Woodville farm and house went under water in the flood and we were always grateful for our insurance cover at that time. Again thank you.”
– Tineke and Fred Stokes – 23 October 2013

“I would not hesitate to recommend Added Valuation to anyone. Rob is extremely thorough, prompt and professional in all aspects of his business and a pleasure to work with. His reports are easily understood and if you are worried about Banks accepting them (especially under the new regulations) then don’t be. A great job – thanks Rob”
– Sharon Pearce – 26 September 2013

“The service provided by Added Valuation and Rob Doublas in my recent house remortgage was second to none. While other firms were still getting back to returning my calls, Rob had come out and seen the property and the valuation was underway. From first phone call to emailed valuation was under 48 hours. Thanks Rob, what a great job. Happy Client”
– Jude Cairncross – 10 July 2013

“Oh so prompt. Rang Rob and he was here in 30 mins luckily he was in the area. We had the emailed full report the same evening, it was as should be expected from a professional… service and product AAA+++. Thank you Rob”
– Perry and Diana Parslow – 22 June 2013

“Thanks for your fast work I will recommend you to my friends.”
– Renee Cooper – 20 June 2013

“The reports look great; love the presentation compared with what I have seen in the past. Thank you for completing it so quickly too.”
– Fiona Blunsdon – 14 May 2012

“We have used Added Valuation for three valuations and cannot fault the service we received everytime. It was prompt, incredibly so in one case, and Rob always kept us updated on progress. We happily recommend Rob (he was recommended to us) – don’t hesitate to use him.”
– Linda Harwood – 19 February 2012

“Best report we have ever received”
– Winston Handcock – 13 February 2012

“Really easy, fast company to deal with.”
– Denise Ockey – 17 August 2011

“I often refer my clients to Rob, all of whom have been very happy with his service, skills and presentation. Rob comes highly recommended.”
– Ryan McBrearty, Commercial Broker at Hurford Parker Insurance Brokers – 21 May 2011

“Rob did a great job in a timely manner, good communication and I found him to be thorough in his report. Would recommend Added Valuation to all.”
– Violet Ngaheu-Hillman – 8 April 2011

“Really good, will always use in the future. Fast straight to the point, no worries at all and liked the way the places were measured up.”
– Ryan Hastie – 20 December 2010

“Added Valuations report was well presented and much much more detailed and cared much more than (sw) we would also like to add that (sw) took 10 days to submit the report but AV only took 2 days. Bravo!”
– Charlie & Debbie Strickland, Hazard Management Systems Ltd – 14 December 2010

“Communication is very good, from what will happen, to updates all the way through the process and good feedback following the report. Excellent. Will recommend.”
– Chris Greatholder – 14 December 2010

“Thank you for the easy and fast valuation. The valuation pack was sent the next day. Good communication. I will recommend you to others. Great.”
– Candace Cardie – 14 December 2010

“Rob made a great first impression… he was friendly and genuine and I felt he took the time to ask me questions regarding [my] current situation … [Rob was]very flexible, worked within our tight time frame and keep us up to date with the process. [I] would definately do business with [Added Valuation] again, as well as recommending [them] to others”
– Bianca Snee, Area Support, Westpac Bank – 13 October 2010

“I live in Auckland and owned two properties in Flaxmere, Hastings. I had decided to sell both properties, and went through an agent to do this. I was given some information and suggestions from this agent that seemed to conflict with a few other sources. What the agent had suggested significantly influenced what I thought the properties were worth, which was below their true value. It was recommended to me to consult with Rob about this situation. In short, I told Rob about the situation, and he took it upon himself to have a look at my properties as he happened to be doing some work closeby, the day after I had described my situation to him. Indeed, he confirmed that the information that I had been given by this agent was incorrect, and as a result,I was able to obtain a better price for the sale.

I found Rob very pleasant, understanding, obliging and above all, ethical. I would strongly recommend him to anyone wishing to have their property valued, with the full assurance that he is working in their best interests.”
– Dr. Catherine Laing – 26 September 2010

“Thanks for your prompt service. Happy with the result, thanks.”
– John Davidson, Consultant, WHK – 13 August 2010

“Delivering exceptional service, in a timely manner, and continuing that high level of customer expectation, is what sets one apart from the rest. To obtain that, having a team of professionals around me that strive for the same level is so vital, and I’m so pleased to say, that Rob Douglas (of Added Valuation Ltd) is one who excels in this area, and thats why I continue to use his services for the last 9 years- and recommend his excellent services to my clients.”
– Andrew Hart, Home Trust Mortgages HB Ltd – 2 August 2010

“I found Added Valuation great to deal with and was very impressed with their detailed report and follow up. I would certainly recommend Added Valuation to anyone who was looking for valuation services.”
– Lynda Macaulay, Trust Administrator, WHK – 21 July 2010

“I was very happy with Rob Douglas and Added Valuation. Recently I was given a honest and business-like appraisal of the property with current value, plus a S.W.O.T. Analysis, Market Outlook and prospective future development of the property and area, plus current property value. Also given was a general appraisal of the area and the sales of comparative properties in the area and what they are selling for, plus charts and pictures. I was also bought up-to-date with property title of which an error was pointed out to me, which required a Lawyer’s attention. I consider this a honest and impartial valuation and report under the current system of valuation as to the correct equity of the property. I would strongly recommend Rob and his business to others”
– Elaine Mattsen, 1312A Jubilee St, Hastings – 21 June 2010